I was talking with one of my clients the other day about effectively dealing with mistakes in the workplace. It starts with identifying the difference between building trust and being trustworthy. Is there a difference? There most certainly is! Trust building behaviour and respect are the key to workplace effectiveness. This reminded me of one of the greatest lessons I learnt from a manager I had early on in my career that still sticks with me today.
« The Work of a Leader | Main | Leadership is Not Rocket Science »
July 27, 2010
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